Your monitoring professionals can help streamline an emergency
An alarm can be troubling when they trigger -- particularly if they go off in the middle of the night. But if you have a monitored alarm system, you’re free to think about one thing: moving your family to safety.
That's because your monitoring professional also responds to your triggered detectors. In seconds, they will contact you to ensure everyone is alright and help assess the situation. Then, they will get emergency services and send them to your home. They will even help walk you through any crisis if you need to know where to go.
Monitoring protects more than your home security system
Your Pittsburgh monitored alarm system covers more than an intrusion. Your smart home might act to fire, carbon monoxide, or water damage with the added components. By installing a monitored fire alarm or CO detector, you can receive emergency teams to react regardless of if you're home or traveling. Your monitoring team can even answer to health-related emergencies -- like shortness of breath or a slip -- with a monitored medical accessory.
Emergency services reach you faster with a monitored alarm system
Your monitoring team will answer any tripped alarm in a matter of moments. They'll first call you to be sure you're safe and then may organize emergency personnel on your behalf. This lightning-quick method is far faster than calling the authorities yourself after you rounded up your loved ones and got to safety. Seconds count in emergency situations, and Vivint makes sure you get assistance fast!
Monitoring watches your home round-the-clock
Unfortunately, a high-decibel alarm tone doesn’t matter much when you’re away from home. However, your Vivint monitoring team is always on alert 24 hours a day, seven days a week, all year long. They'll answer to any alert that you cannot and will also keep you in-the-know every part of the process. That's nice when you're flexible and can rush home after seeing a notification, but it's essential when you're out of town and can't quickly make it back to take care of the situation.